Answer
Nothing is as powerful as a great review from a happy client. You can collect reviews via email, your website, or add them manually. Approved reviews automatically appear on your website.
Viewing reviews
- Go to Website > Reviews.
- You will see three tabs: Pending, Approved, and Rejected.
- At the top you can see your average rating, total number of reviews, and how many are awaiting approval.
Approving or rejecting a review
For new reviews in the Pending tab, click the green checkmark to approve, or the red X to reject. Approved reviews appear on your website right away.
Requesting reviews
- Click Send Request.
- Enter the email addresses of clients you would like to ask for a review.
- They will receive an invitation with a link to your review page.
Adding manually
Click Add Review to enter a review yourself. This is useful if you already have reviews on other platforms that you want to showcase on your own website too.
Display settings
Go to Review Settings for:
- Photo shape: Round or square.
- Display mode: Rotating (all reviews) or Featured + rotating (your best reviews first).
- Review platforms: Connect external platforms like Google Business or Trustpilot.
Tips
- Mark your best reviews as "featured" via the menu (three dots) on an approved review. This way they always appear first.
- Your public review page can be found via the link in the review settings. Feel free to share this link with clients.