Identity First Media/Help Center
Help Center
Turn Community Discussions into Knowledge Base Articles with AICommunity Settings: Configure Your Community Your WayContent-linked discussions: automatically spark conversations around your blog posts and podcast episodesHow the Community Discussion Forum WorksMonitor your community and capture knowledge with Command Chat
Help Center/Community

Community

Discussions and community management

Turn Community Discussions into Knowledge Base Articles with AIBeta

Use AI to automatically synthesize active community discussions into ready-to-publish knowledge base articles. Review the suggestion, approve it with one click, and make your community's best insights reusable.

Mar 30

Community Settings: Configure Your Community Your WayBeta

Learn how to configure your community settings using the gear icon, including auto-discussions, AI replies, synthesis thresholds, and moderation options.

Mar 30

Content-linked discussions: automatically spark conversations around your blog posts and podcast episodesBeta

Every new blog post and podcast episode automatically gets its own community discussion, complete with an AI-generated opening prompt in your voice. Manage all your discussions from one dashboard with stats, filters, and search.

Mar 30

How the Community Discussion Forum WorksBeta

The Community module automatically creates discussion threads for your blog posts, podcast episodes, and knowledge base articles. Learn how to configure settings, manage discussions, and control member access.

Mar 30

Monitor your community and capture knowledge with Command ChatBeta

With Command Chat you can check your community stats and turn discussions into knowledge articles instantly, from anywhere on the platform, using Cmd+K.

Mar 30