When a user asks ChatGPT 'who is the best business coach in the Netherlands,' the system does not crawl Google rankings. It draws from training data and real-time web access, looking for entities: people, organizations and concepts that are consistently described across multiple authoritative sources.
Most experts have a LinkedIn profile, maybe a website with a few pages, and some scattered social media activity. From an AI perspective, that combination does not form a coherent entity. The system cannot determine with confidence who this person is, what they specialize in, or why they should be recommended to anyone.
This is not a marketing failure in the traditional sense. It is a structural recognition problem. And it affects the vast majority of experts, coaches and entrepreneurs operating today, regardless of how good their work actually is.
Traditional search engines ranked pages. AI systems build models of the world, mapping who people are, what they stand for, and why they matter. If your digital presence does not give AI enough consistent signal to build that model, you simply do not exist in its recommendations.